Frequently Asked Questions

What is your returns policy?
  • Items must be returned within 14 days of receipt
  • Items must be unworn and unwashed
  • Underwear/bodysuits and swimwear can only be returned if the hygiene seal has not been removed
  • Items must have all tags attached
  • Returns costs are not covered ny medoo.Ie and we advise you to obtain proof of postage just incase your order is lost on its way back to medoo.Ie
How do I return an item?

All items must be returned with tags attached in an unused condition, with original packaging to medoo ireland at the below address

Medoo Ireland
Gilberts Row
Co. Wicklow
Payment Options
We accept the following methods of payment
  • PayPal, Amex, Visa Debit/Credit/Electron, MasterCard, Perx Rewards Cards
Discount Codes
Any discount codes must be applied before completing purchase.
If you wish to contact our customer services team, please email